Our Headquarters are based in Tansley, Derbyshire – right in the heart of the Peak District. Our location means we can quickly and easily access all the main national highways meaning we can service both the North and the South cost-effectively.
Since 1986, we have been dedicated to serving the highways industry through P&D Specialist Services. Starting out as a small electrical contracting team, on streetlighting, the business soon evolved into working on the highways and the team grew as a result.
With a proven reputation for delivering top-tier work, we offer a broad range of services that can be adapted to meet the needs of any project. Operating near high-speed roads demands the highest standards in safe systems of work, which we implement in partnership with our clients.
As NICEIC contractors, we possess the mandatory Highways Agency Sector Scheme Approval to carry out electrical works on the HA motorway network. Our commitment to excellence is further demonstrated by our ISO 9001:2015 UKAS Quality Management Systems and ISO 14001 Environmental accreditations, reflecting our dedication to quality and sustainability.
Our expertise in electrical and civil engineering is reinforced by a commitment to building stable, long-lasting relationships with main contractors and suppliers. This ensures that we can always provide the flexibility, expertise, reliability, and quality that our customers demand.
Our Customer Promise to You
1. Implement Rigorous Quality Control Processes
- Standard Operating Procedures (SOPs): Develop and enforce detailed SOPs for all operations to ensure consistency and high standards.
- Quality Audits: Conduct regular internal and external quality audits to identify and rectify any deviations from quality standards.
2. Invest in Training and Development
- Continuous Training: Provide ongoing training programs for our employees to keep them updated on the latest industry standards and best practices.
- Certifications: Encourage and support employees to obtain relevant certifications that enhance their skills and knowledge.
3. Use High-Quality Materials and Equipment
- Reliable Suppliers: Partner with reputable suppliers to ensure the use of high-quality materials and equipment.
- Regular Maintenance: Implement a regular maintenance schedule for all equipment to avoid breakdowns and ensure optimal performance.
4. Enhance Project Management Practices
- Project Planning: Invest time in thorough project planning to identify potential challenges and develop mitigation strategies.
- Milestone Tracking: Use project management software to track milestones and ensure that the project stays on schedule.
5. Adopt Lean Management Principles
- Eliminate Waste: Streamline processes to eliminate waste, reduce costs, and improve efficiency.
- Continuous Improvement: Foster a culture of continuous improvement where employees are encouraged to suggest and implement process enhancements.
6. Customer Communication and Feedback
- Clear Communication: Maintain clear and consistent communication with clients to ensure their expectations are understood and met.
- Feedback Loop: Establish a feedback loop with clients to gather insights and make necessary adjustments to improve service delivery.
7. Set Realistic Deadlines
- Accurate Estimations: Develop accurate project timelines based on realistic assessments of the time required to complete tasks.
- Buffer Time: Include buffer time in project schedules to accommodate unexpected delays without compromising deadlines.
8. Embrace Technology and Innovation
- Advanced Tools: Use advanced project management and quality control tools to enhance efficiency and accuracy.
- Innovation: Stay updated with the latest technological advancements and incorporate innovative solutions to improve processes and outcomes.
9. Performance Metrics and Accountability
- Key Performance Indicators (KPIs): Establish KPIs to measure performance and ensure projects meet quality and time standards.
- Accountability: Hold team members accountable for their roles and responsibilities, fostering a sense of ownership and commitment.
10. Robust Risk Management
- Risk Assessment: Conduct thorough risk assessments for all projects to identify potential issues early.
- Contingency Plans: Develop contingency plans to address potential risks and ensure timely and quality project completion.
Sustainability
At P&D Specialist Services, we have implemented an environmental management system and are committed to operating our business responsibly, ensuring compliance with all environmental regulations, legislation, and approved codes of practice related to our industry and activities. Our goal is to maintain good relations with all regulatory bodies.
P&D Specialist Services’ Sustainability Policy includes:
- Compliance: Adhering to all relevant environmental legislation, regulations, and requirements.
- Waste Reduction: Minimising the production of waste materials wherever possible.
- Recycling: Recycling any waste materials whenever feasible.
- Paper Conservation: Avoiding unnecessary printing of documents to save paper.
- Vehicle Emissions: Implementing a vehicle policy that ensures new vehicles comply with current emissions legislation.
- Efficient Planning: Minimising the number of vehicles required for site journeys through effective planning and scheduling.
- Digital Communication: Reducing reliance on postal services by emailing documents whenever possible, saving on transportation and paper use.
- Office Equipment Recycling: Donating computers, screens, and printers to local charities and organisations.
- Energy Efficiency: Implementing energy-saving measures such as using low-energy lighting and ensuring all office equipment is turned off or in standby mode when not in use.
- Recycling Consumables: Returning printing cartridges and drums to suppliers for recycling.
- Sustainable Purchasing: Buying cardboard storage and archive boxes made from recycled paper.
- Low-Impact Products: Purchasing products with a low environmental impact.
- Reducing Travel: Avoiding unnecessary journeys by using instant messaging, video/audio conferencing, telephone calls, and emails for meetings.
By integrating these practices into our operations, P&D Specialist Services aims to minimise our environmental footprint and promote sustainability in all aspects of our business.
Accreditations are crucial for businesses operating in safety-critical environments.
They ensure that our team adheres to the highest safety and quality standards, providing peace of mind to our clients and the public.
